Bay State College Help Desk

Click on the category to browse FAQs.

Apple (1)

Apple

Get MAC Address
Canvas (1)

Documentation for Canvas.

Auto-Attendance Walkthrough
Dymo Label Printer Issues (1)

Dymo

Dymo Labelwriter Fixes
Media Players (1)

Media Players

VLC Slow Load of DVD
Microsoft 365 FAQs (13)

All FAQs associated with the Bay State's change over to MS365

How do I access and pin the Paylocity icon in 365?

How do I add a shared mailbox?

How do I create a contact group in Office 365?

How do I log in to my Bay State Email?

How do I share a calendar and add a shared calendar?
Operating System Help (1)

Where you will find help navigating operating system used by Bay State College.

Log out of Windows 10
Phones - Bay State College Phone System (3)

Phone System

How do I manage my voicemail?

How do I place international Calls?

How to forward you BSC IP(Desk) Phone
Printing and printers (3)

Look here for information of printing at Bay State College

How do I print a secure or locked job?

How do I print using the Follow-You system from a non-BSC machine?

How do I print using the Follow-You system?
Registrar FAQ (1)

Directions relevant to the Registrar, registering for classes, and related matters.

How do I use the portal to register for classes
Reports - Bay State Reports (1)

Helpful documents on getting reports modified or developed by Bay State CTS

How do I submit a Report Modification Request to CTS?
Voicemail (1)

Voicemail

New Voicemail Guide
VPN (1)

VPN

How do I connect to the VPN?
WiFi (2)

Knowledgebase articles concerning WiFi

Connecting to BSC Wifi on Windows 7

Connecting to BSC WIFI with chrome book

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