Frequently Asked Questions

Baystate emails going into junkmail
Last Updated 7 years ago

In order to stop Bay State messages from going into Junk Mail. Outlook itself must be told that our domain is a Safe Sender. Outlook performs its own checks when messages are sent to Junk Mail. Unfortunately this is not governed by our email server.
To fix it right-click on any Bay State sent email (I used your as an example).

Click on Junk Mail -> then click Add Sender’s Domain (@example.com) to Safe Senders List
This should stop any Bay State College message from going into Junk Mail.
You will need to move messages already in your junk mail folder out of it as it only applies to new incoming messages.

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