Welcome to the Bay State College Help Desk!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Hours of Operation:

IT Helpdesk: Monday - Friday 9:00 am - 5:00 pm
Facilities Helpdesk: Monday - Friday 7:00 am - 3:00 pm

Visit our IT Status Page for any outages to any of our services.