Welcome to the Bay State College Help Desk!

Helpdesk Upgraded
We have recently upgraded the Helpdesk system. Should you see any issues, please inform the helpdesk.
Thank you!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Hours of Operation:

CTS Helpdesk: Monday - Friday 7:30 am - 5:00 pm
Facilities Helpdesk: Monday - Friday 7:00 am - 3:00 pm